Our History, Mission & Core Values

ClinicalRM embodies the vision set out by our founder and CEO Victoria (Vicki) Tifft in Togo, West Africa two decades ago. Mrs. Tifft served in the U.S. Peace Corps in Togo, West Africa as an infectious disease biologist. While in Africa, she experienced the devastating conditions that third world countries endure firsthand. In her work to improve health conditions in Togo, she contracted malaria three times and came back to the US fully committed to the idea of spending her life working to provide treatments for devastating diseases. As part of this commitment, she worked on-site at the Walter Reed Army Institute of Research (WRAIR) and the United States Army Medical Research Institute for Infectious Disease (USAMRIID). In fact, she played a major role in establishing the WRAIR Clinical Trials Center (CTC) over twenty years ago.

Working alongside many military and government researchers throughout the US Army Medical Research and Materiel Command (USAMRMC), Vicki gained a thorough understanding of the US Army’s culture and research objectives. Opening a second operating center in Cleveland, Ohio, Ms. Tifft tapped into the very rich medical, device, and clinical research community in Northeast Ohio.  Just after 1999, she expanded the business into a full service Contract Resource Organization (CRO).

In 1994, ClinicalRM was established to provide flexible and expedient research solutions, not only to Government entities, but commercial sponsors as well. In its first two decades of business, ClinicalRM grew steadily through word of mouth and a reputation for outstanding work.  ClinicalRM is now celebrating over 20 years as a full-service CRO with a global network of over 460 scientific, technical, clinical, IT, and administrative personnel who conduct bench-to-bedside research for the world’s most prestigious biomedical research facilities and commercial organizations, globally.

ClinicalRM Mission

Deliver solutions to fight disease and improve lives. Everywhere.

ClinicalRM Operating Philosophy

Do the right thing.

Core Values

Creativity We create and deliver solutions for challenging problems.
Leadership We translate vision into reality.
Results-Driven We are results-oriented and set high standards for ourselves and our customers.
Accountability We expect employees to seek solutions and accept responsibility for their work.
Integrity We do the right thing, even when no one is watching, regardless of the consequences.
Dedication We do what it takes to get the job done right.

We value making a difference in the lives of our employees, customers, communities, and villages throughout the world.  We do this through volunteerism and community programs, environmental stewardship, thought leadership, and rapid response.  We invite you to walk with us on this journey.

Click here for our Leadership Model and meet our team!




Corporate Headquarters 800.431.9640 330.278.2343 info@clinicalrm.com
Federal Services Operations 301.620.1987 info@clinicalrm.com
International Operations 800.431.9640 info@clinicalrm.com